Frequently Asked Questions

Our team can help you choose the most appropriate assessment based on your needs and goals. During your free consultation, we'll ask a few questions about what you're looking for and guide you towards the right option.

A friendly member of our team listens to your concerns, explains how our assessments work and answers your questions. There is no obligation and no pressure to book anything afterwards.

Most assessments are completed online using secure video consultation, which suits the majority of people. In-person appointments are available where they are clinically appropriate.

Our online screeners are quick, research-based questionnaires designed to identify patterns and highlight whether a full assessment may be helpful. They are not diagnostic, but a valuable starting point.

Yes. You receive a detailed written report explaining the findings, whether diagnostic criteria are met, your strengths and challenges, and personalised recommendations for what comes next.

We talk you through what the diagnosis means in practical terms, and help you decide which recommendations to act on first. A diagnosis is the beginning of support, not the end of the process.

We do. Coaching, education, workplace and wellbeing support are all available, and our post-diagnostic support helps you turn understanding into practical everyday strategies.

Absolutely. Parents and carers are welcome to get in touch at any point. We will explain the process, what your child can expect, and how we involve families throughout.